Find a traveller who can help

Every post — from both sides — is read by a Wicket Travel coordinator before anything happens with it. We speak to the traveller, confirm they are genuinely booked on the route they have posted, and talk the family through who they would be travelling with before any introduction is made. We are honest about the limits of that: this is a human review by our team, not a criminal-records or DBS check, and we do not claim to have vetted anyone beyond it. Families always make the final call themselves, and we will happily arrange a phone call between both sides before anyone commits.

Directly, and entirely between the two of you. The family names the amount they are offering when they post (or the traveller names what they are asking), and the two sides confirm it between themselves once we have introduced them. Wicket Travel does not hold the money, process it, add to it or take a cut of it — there is no fee to post on this board and no charge for the introduction. If an amount is not right for you, say so before you agree; nobody is committed to anything until both sides are happy.

Your post stays with our team and we keep looking — routes fill up as people book, so a quiet week is normal rather than a dead end. If you asked for it to appear on the community board, it also stays visible there so a traveller can find it directly. If your dates get close and we still have nobody suitable, we will tell you plainly rather than leaving you waiting, and we can look at airline-operated assistance for the flight instead.

Only if you tick the community-board box, and even then only a shortened version: your first name and last initial, the route, the travel date and airline, any languages, the amount, and the short description of what is needed or offered — enough for a traveller to recognise their own flight, and no more. Your phone number, email address, surname, your relative's name and anything you wrote in the notes are never published; the feed on this page is built from the same shortened data whether you are a stranger or the person who posted it. Leave the box unticked and nothing at all appears publicly. Either way nobody can contact you off a listing, and no contact details are exchanged until both sides have agreed.

Plenty of people do, and this board exists because those groups work — it is the same idea with the parts that go wrong taken out. In a group, a request scrolls out of sight within an hour, only the people already in that one group ever see it, everybody's phone number is visible to everybody else by default, and nobody checks that the person replying is really on the flight. Here a post stays searchable by route and date until it is matched or withdrawn, it is visible to every family and traveller on the board rather than one chat, no contact detail is ever published, and a coordinator confirms the traveller's booking before an introduction is made. If your group already works for you, keep it — post here as well and you are simply in front of more people.

Call or WhatsApp us on the number on this page with the reference you were given when you posted, and we will update it or take it down. There is no account to log into and no self-service dashboard — the same person who reads your post is the one who edits or removes it, usually the same day. Withdrawing a post at any point, for any reason, is completely fine and nothing is charged.